Operating guide

HomeSec Appraisal Platform help

iPhone quick setup

Put HomeSec Appraisals on your Home Screen

1. Open appraisals.homesec.net.au in Safari. If the link opened inside Mail or Gmail, choose Open in Safari.
2. Tap Safari’s Share button — the square with an upward arrow.
3. Scroll down and select Add to Home Screen.
4. Leave the name as HS Appraisals, then tap Add.

The HomeSec icon will appear with the other apps. Opening it goes directly to the secure dashboard; Google sign-in is still required.

Credit team

1. Select New appraisal and complete the deal summary: company, advance, costs, term, rate, LVR, industry, purpose and exit.
2. Add each owner’s name and age. Up to three owners can be included.
3. Add every security property in the one request. The property counter shows how many the valuer must complete.
4. For each property enter the address, property type, credit-team estimate, description, first mortgagee and debt.
5. Add the optional online-photo and walkthrough-video links.
6. Upload any available rates notices or supporting files. Attachments are optional, there is no file-count limit, and each file may be up to 50 MB.
7. Select Send to valuer. The assigned valuer receives the secure email and SMS notifications.
8. If information changes or is incorrect, open the unfinished appraisal and select Edit appraisal. Correct the details and select Save changes; the audit trail records the update.
9. If the request is no longer required, open it, select Withdraw, enter the reason and confirm. It leaves the valuer’s action queue but remains in All appraisals as an auditable withdrawn record.
10. When the valuer completes the appraisal, download the appraisal PDF, notes and relevant attachments into the authorised client folder.

Assigned valuer

1. Open the secure link from the email or SMS, or open the request from the dashboard. Select Start appraisal.
2. Read the deal summary, owner details and property count.
3. Use the numbered property buttons to move through every security property.
4. Review the description and any rates notice, documents, online photos or walkthrough link supplied by the credit team.
5. Enter your estimated value and detailed commentary for the selected property.
6. To dictate commentary, select Start recording, stop when finished, then select Transcribe into commentary. Review and correct the text.
7. Use Upload screenshots to attach as many phone screenshots as needed to the selected property. More screenshots can be added in repeated selections.
8. Your work autosaves. Select Save and come back later before deliberately leaving unfinished work.
9. After every property has a value and commentary, select Finish appraisal, choose Approve, Approve at lower amount or Decline, accept the declaration and submit.

Important limitation

This platform records an internal human appraisal. It is not a formal sworn valuation, legal opinion, building inspection or automatic credit decision. The assigned valuer remains responsible for the independent appraisal and HomeSec remains responsible for every lending decision.

Support

For access or delivery issues, contact the HomeSec platform administrator and include the appraisal reference.